Methord of payment:

We just accept payment made by T/T, Western Union or Money gram.

Delivery Time:

All delivery times are in business days and do not include weekends, holidays or scheduled closings Holidays and scheduled closings are posted approximately 7-10 days in the advance of the closing.

Shipping:

dinglong crafts try every effort to arrange the most suitable delivery for you: via DHL, UPS or Fedex. If you have a preferred carrier,we will make every attempt to comply, however, a handling charge may be applied. All shipping and handling charges are born by the customer. When we receive your purchase order, we will be glad to provide a freight estimate for your order. This is only an estimate and the Customer are responsible for all actual freight charges incurred.

Damages:

All products are carefully packaged with bubble wrap protection and enclosed in industrial quality cartons. We take every precaution in packing and despatching your order but cannot accept responsibility for goods damaged in shipment. But If you receive a shipment with obvious carton damage, do not accept it.
The carrier and shipping company are responsible for damage in transit.
1. DHL or FedEx damage: If you discover damage after opening a package, call DHL or FedEx for an inspection. Save all packing A 2. Sea freight damage: All shipments are insured against damage in transit. It is the
arrival takes a photo of the packaging carton, contacts Yakri crafts immediately and saves all packaging materials.

Methord of payment:

We just accept payment made by T/T, Western Union or Money gram.

Claims:

You must file a claim with the carrier within 7 days of signing for freight. We will be glad to assist you in the process. It is important to open all cartons immediately to be eligible to file a freight claim.

Returns and cancellations:

If you are not satisfied, you may return your order for a refund within 10 days after receiving the delivery . Products must be returned in the same condition received to qualify for a full rerund. Takn crarts are not tespunsible tor shipping charges on any will need to obtain a return austorn orders will be accetion attern atter and the are and the
call returns will be subject to a 25% restocking fee.