before you place an order with us, we would like to make one sample for your examination. When you approve the samples, the quality of the mass order would be the same as it. If there is any difference, we would give your 100 % compensation
If you are not satisfied with the goods when you received the shipment, as long as customers can give us the proper reason, we would like to give customers 100 % compensation. One solution is we refund the money to you or deduct the money of unqualified products from the next order. It depends on you.
When you need one sample, we can finish it within 3 days. For the mass order, our delivery date is 15 days
Usually, the goods are packed by bubble bag and then carton boxes. But for the items which are very fragile, such as crystal LED lightbox series, we would pack them with wooden boxes
Surely. We do sick print or laser engrave your logo, image or other information in different colours on your products as per your requirements.